Five years ago, Tandra Jordan was juggling a day job and a dream — running a small cleaning service that barely covered the bills. Today, Ms. Tan’s OCD Cleaning Service in Little Rock, Arkansas, manages dozens of contracts across multiple states — from the Natural State to Tennessee and Mississippi — and she’s not slowing down.

“Now, I’ve got about 70 to 80 accounts, and we’re expanding into Louisiana and Texas next,” Jordan said. “I’m excited about our growth. I haven’t even had time to stop and think about it yet. But I know the growth is real — we’ve been busy nonstop.”

That kind of growth doesn’t happen by accident. It’s the result of determination, faith, and the right support system — one that Jordan found in Communities Unlimited (CU).

From Surviving to Scaling

When Jordan first connected with CU’s Entrepreneurship Team in 2024, her business was thriving on paper but struggling behind the scenes. Rapid growth had stretched her payroll and receivables thin. CU Management Consultant Tracy Cook helped her organize her books, switch to accrual accounting, and better understand her company’s cash flow cycles.

By the end of 2024, those efforts paid off. Ms. Tan’s OCD Cleaning’s revenue increased by 180% in 2024, and Jordan secured her first CU loan to stabilize payroll and purchase equipment.

That first loan gave her breathing room. The second one changed everything.

Fueling Expansion with Goldman Sachs Support

In August 2025, Jordan received a second loan from CU’s Lending Team, working with Economic Development Loan Officer Candence Brooks. The funding — made possible through Goldman Sachs’ 10,000 Small Businesses Program — provided the working capital and equipment she needed to take on new contracts and hire additional staff.

“That loan came right after I gained all those new accounts,” Jordan said. “It was a big jump, and I needed to make sure I could cover everything financially. It really helped me keep things stable while I adjusted to the growth.”

Building Financial Strength

Also in 2025, Jordan continued working with Cook to strengthen her financial structure and long-term planning. Together, they reviewed historical financial data and implemented five-year financial projections designed to build wealth for the business and the owner.

Using trend-rate analysis, Cook modeled how different growth scenarios would affect profitability and retained earnings. They then adjusted Jordan’s officer compensation to increase her personal income while keeping the business financially sound.

Cook said the objective was to ensure that Jordan’s business success also led to her personal financial stability and long-term wealth. He added that the goal was for the business to serve her needs — not for her to be controlled by it.

With CU’s guidance, Jordan also built a reserve fund to cushion her operations during busy contract cycles and identified a sustainable balance between reinvestment and compensation.

Her financial improvements also led to greater recognition: Jordan was named an Elite Vendor, an honor awarded for outstanding performance and reliability.

“It means I get top priority in the areas I service,” she said. “It’s based on performance — no complaints, no cancellations. That kind of recognition feels good.”

A Growing Industry, A Rising Leader

Jordan’s success comes as the U.S. janitorial services market, valued at $78.1 billion in 2023, continues to grow by roughly 2.8% annually through 2030. Ms. Tan’s OCD Cleaning is well-positioned to capitalize on that trend, with plans to secure a line of credit for staffing and equipment and, eventually, open her own office space and company-branded fleet.

“Hiring admin staff is the next big move, for sure,” she said. “After that, expanding into new markets. Down the road, I’d love to get an office space and company vehicles, but first, I need to get the right people in place.”

Built to Last

From balancing a handful of accounts to managing operations across multiple states, Jordan’s journey reflects true wealth building — not just in revenue, but in resilience and confidence.

“Tandra is the client that we all wish for,” Cook said. “She comes to our meetings, completes our training objectives, and is open to our support. Her growth is a reflection of her hard work and passion to provide excellent services.”

With CU’s technical assistance and lending support, Ms. Tan’s OCD Cleaning’s revenue is expected to double in 2025.

“Working with Communities Unlimited has been one of the best things I’ve done for my business,” Jordan said. “I felt like I was working with people who genuinely wanted to help me — not just watch from the sidelines. I didn’t always know what kind of help I needed, but they did.”